With so many options on the market, choosing the right reservation system can be overwhelming. In this guide we help you identify the key factors for making the best decision based on your restaurant's needs.
Pricing model: flat rate vs. commissions
This is probably the most important factor. Platforms that charge per booking or per cover may seem affordable at first, but costs skyrocket with volume. A restaurant with 200 monthly reservations at €3/cover and an average of 2.5 diners is already paying €1,500 per month in commissions alone.
Essential features
- 24/7 online booking engine on your website
- Visual table management with floor plans
- Customer CRM with history and preferences
- Automatic confirmations via WhatsApp/SMS/Email
- Integration with Google Maps and social media
- Occupancy and no-show reports and analytics
Integrations and ecosystem
A good reservation system should integrate with your current ecosystem: website, Google Business, social media and, ideally, labor management. Zeus Manager offers all of this in a single platform, eliminating the need for multiple disconnected tools.
Support and training
The quality of technical support is essential, especially during migration from another system. Look for providers that offer personalized onboarding, support in your language and fast response times.
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