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Customers

Know every diner by name

Build a customer database with visit history, preferences, and allergies. Turn occasional diners into regulars.

+30%

repeat visits

Unlimited

customer profiles

Automatic

visit history

Clients

8 / 8
NamePhoneEmailReservationsLast visitTotal spendTagsNo-showsSource
+34 622 401 118elena.vidal@gmail.com1808/09/20262140 €
VIPMesa terraza
0Web
+34 655 902 447r.sanz@hotmail.com902/09/2026860 €
Alérgico a frutos secos
1Phone
+34 611 774 903marta.puig@zeusmail.com2510/09/20263320 €
VIPSin gluten
0Reserve with Google
+34 699 340 512jordi.camps@outlook.com420/07/2026310 €
Vino tinto
2Walk-in
+34 688 213 067cristina.nieto@gmail.com215/06/2026140 €
—
0Web
+34 633 558 219alberto.ferrer@zeusmail.com1205/09/20261180 €
Intolerante a la lactosa
1Phone
+34 677 890 234nuria.bosch@gmail.com3012/09/20264200 €
VIPMesa junto a ventana
0Reserve with Google
+34 644 129 876fernando.ibanez@outlook.com728/08/2026640 €
Reincidente en no-shows
3Walk-in
Unlimited customer profiles
Automatic loyalty building
Post-visit surveys
Digital gift cards & vouchers
Complete customer profiles
MP

Marta Puig

+34 611 774 903

VIP

25

reservations

3320 €

total spend

10/09/2026

last visit

  • 10/09/2026· 10 paxSeated
  • 18/06/2026· 8 paxSeated
  • 22/03/2026· 6 paxSeated
  • 05/01/2026· 4 paxSeated
Complete customer profiles

Complete customer profiles

Detailed diner profiles with reservation history, contact details, preferences, allergies, and private notes.

  • Automatic profile creation on the first reservation with no extra work. Every new diner becomes a registered contact from day one
  • Complete reservation history with dates, chosen menus, and dining companions. Look up any past visit to deliver exceptional service
  • Allergy, intolerance, and dietary preference records visible to the entire team. Ensure every diner's food safety
  • Private notes visible only to the front-of-house team. Note details like special occasions, wine preferences, or internal instructions
Preferences & VIP
NB

Nuria Bosch

30 reservations · 4200 €

Gets a welcome drink, preferred table and a greeting from the maître in every visit.

Preferences

Mesa junto a ventana
Birthday: 12/10 · Automatic reminder on
Preferences & VIP

Preferences & VIP

Record favorite tables, preferred menus, and special dates. Deliver personalized service on every visit.

  • Track each regular customer's preferred table and zone. The system remembers their preferences and automatically suggests them when booking
  • Automatic birthday and anniversary reminders to surprise your customers on special dates and build loyalty with personalized touches
  • VIP tagging with configurable special treatment protocols. Define what level of attention each customer tier receives for a premium experience
  • Custom tags to segment your customer base. Create groups by frequency, average spend, or occasion type for targeted marketing campaigns
Satisfaction surveys

Post-visit surveys

3.82 unresolved
  • Elena Vidal10/09/2026

    Trato excelente, la mejor terraza de la ciudad.

  • Jordi Camps09/09/2026

    Esperamos 20 minutos la mesa reservada.

  • Nuria Bosch08/09/2026

    Como siempre, un servicio impecable.

  • Roberto Sanz07/09/2026

    La comida bien, pero el postre tardó mucho.

  • Cristina Nieto05/09/2026

    Muy buena experiencia, repetiremos.

Satisfaction surveys

Satisfaction surveys

Automatic post-visit satisfaction surveys. Collect feedback, analyze trends, and improve your service.

  • Automatic survey sent by email after each visit with no team intervention. Collect fresh feedback while the experience is still top of mind
  • Star ratings and open comments that make it easy for customers to share their opinion. Get both quantitative and qualitative data with every response
  • Satisfaction trend analytics over time with clear charts. Quickly detect improvements or declines in the customer experience
  • Identify issues early before they become negative public reviews. Act proactively and resolve incidents privately

Start transforming your restaurant today

Request a personalized demo and discover how Zeus Manager can help you save time, reduce costs, and improve your customers' experience.

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