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Customers

Know every diner
by name

Build a customer database with visit history, preferences, and allergies. Turn occasional diners into regulars.

+30%

repeat visits

Unlimited

customer profiles

Automatic

visit history

Unlimited customer profiles
Automatic loyalty building
Post-visit surveys
Digital gift cards & vouchers
app.zeusmanager.com
L
Laura Fernández
laura@email.com · 612 345 678
23
Reservations
4.7★
Rating
2022
Since
Gluten freeTerrace tableRed wine
Última visita: hace 5 días · Mesa 3, 2 pax
Complete customer profiles

Complete customer profiles

Detailed diner profiles with reservation history, contact details, preferences, allergies, and private notes.

  • Automatic profile creation on the first reservation with no extra work. Every new diner becomes a registered contact from day one
  • Complete reservation history with dates, chosen menus, and dining companions. Look up any past visit to deliver exceptional service
  • Allergy, intolerance, and dietary preference records visible to the entire team. Ensure every diner's food safety
  • Private notes visible only to the front-of-house team. Note details like special occasions, wine preferences, or internal instructions
app.zeusmanager.com
VIP Configuration
Gold
12 clients
Silver
28 clients
Bronze
45 clients
Preferred table
Table 7 - Terrace
Birthday
March 15
RegularCorporateInfluencer
Preferences & VIP

Preferences & VIP

Record favorite tables, preferred menus, and special dates. Deliver personalized service on every visit.

  • Track each regular customer's preferred table and zone. The system remembers their preferences and automatically suggests them when booking
  • Automatic birthday and anniversary reminders to surprise your customers on special dates and build loyalty with personalized touches
  • VIP tagging with configurable special treatment protocols. Define what level of attention each customer tier receives for a premium experience
  • Custom tags to segment your customer base. Create groups by frequency, average spend, or occasion type for targeted marketing campaigns
app.zeusmanager.com
Average satisfaction
4.6/5
87%
Response rate
Last 6 months
OctNovDecJanFebMar
"Excellent food and impeccable service"
"Great terrace, we will definitely return"
Satisfaction surveys

Satisfaction surveys

Automatic post-visit satisfaction surveys. Collect feedback, analyze trends, and improve your service.

  • Automatic survey sent by email after each visit with no team intervention. Collect fresh feedback while the experience is still top of mind
  • Star ratings and open comments that make it easy for customers to share their opinion. Get both quantitative and qualitative data with every response
  • Satisfaction trend analytics over time with clear charts. Quickly detect improvements or declines in the customer experience
  • Identify issues early before they become negative public reviews. Act proactively and resolve incidents privately

Start transforming your restaurant today

Request a personalized demo and discover how Zeus Manager can help you save time, reduce costs, and improve your customers' experience.